Ordering Products From MFOS

It is easy to order boards and kits from Music From Outer Space but the only method by which we accept payments is PayPal. We ship anywhere on earth that the US Postal Service will go, which is pretty much anywhere.

International Customers - Orders are shipped from the USA. Please limit order subtotal (order total minus shipping and handling cost) to $400.00 or less. If more boards or parts are needed please place another order. If the order subtotal is greater than $400.00 I will refund your order and ask that you please place more than one order. Sorry about this but it saves me a lot of customs paperwork hassle and will get your order to you as fast as possible.

Additionally, the USPS does not track packages that go out of the USA. Thus if you enter the Customs Declaration number you receive with your Stamps.com delivery notification at https://www.usps.com/ you will see the last place your order was prior to leaving the USA enroute to its final destination. Packages are occasionally held in customs longer than anyone likes (not my fault). I always ship orders within a few days of receiving them and affix a packing list enclosed envelope to grease the customs gears but unfortunately - on rare occasions - they may take up to five weeks to be delivered. I ask for your patience in these circumstances. If an order takes longer than five weeks to be delivered I will be responsible and either re-ship or refund. I won't leave you hanging. If I give you a refund for a delayed order I ask that when the order eventually arrives (which they always do) that you please resend the funds to sales@musicfromouterspace.com.

USA Customers - There is no restriction on order total. Orders are tracked within the United States. The tracking number you receive with the shipping notification from Stamps.com can be used at https://www.usps.com/ to track your package delivery.

Set up A PayPal Account

To order products from MFOS you must have an existing PayPal account or sign up for a new one at the time of purchase. Obtaining an account with PayPal is free and very easy. They offer secure online payment mechanisms.

Click here to sign up for a PayPal account: PayPal Logo

On the catalog product pages you will find Add to Cart and View Cart buttons.
Click this button image to add items to your shopping cart. -- OR -- Click this button image to view items currently in your shopping cart.
 

Shipping charges will be added to the order automatically when you check out and depend on the destination and the cost of the order. Items ordered on catalog pages will accumulate in the MFOS Shopping Cart. When you are ready to check out just click the "Checkout with PayPal" button.

What Goes Into Shipping and Handling

When you get your order you may notice that the price I charge for shipping and handling is higher than the cost of the parcel's postage. Here's why. The handling part of shipping and handling is where the work is. The Shipping and Handling fee covers the labor costs involved in ordering, stocking, and finally carefully packing components, PC boards, and kits for shipment. The Shipping and Handling fee also covers the cost of the packaging materials as well as the labor and expense associated with trips to the post office to make deliveries. The current shipping and handling fees are listed at the bottom of every catalog view page.

Using the MFOS Shopping Cart

When you click the "Add to Cart" button you see your current cart contents in the "Music From Outer Space Shopping Cart" You can add more items at any time by clicking another "Add to Cart" button anywhere on the site. You must also select a shipping method. There are only two types of shipping methods.

You must choose the shipping method that matches the address information associated with your payment service account. Here is an example screen shot.

Where does MFOS ship and by what carriers?

International Orders: You are responsible for paying any customs fees and/or duties imposed on items entering your country.

NORMAL SHIPPING i.e. MY PREFERRED WAY TO SHIP

We ship all over the planet and normally use the U.S. Postal Service. They do a fine job and they work in the dark, in the rain, in the snow, in the hail... you know what I mean. Destination postal services are usually able to locate packages via the CN22 Customs Declaration form I attach to all packages shipped out of the US but it is not a bona-fide tracking number. I have found it to be a very rare exception when a country's postal service can't deliver a package or fails to notify a recipient that a package is at the post office waiting to be picked up. I am only talking about 2 or 3 packages out of thousands shipped. Bottom line US Postal Service in conjunction with destination country postal services get high marks for reliability and success in my book.

SPECIAL SHIPPING OPTIONS = WAY MORE EXPENSIVE TO SHIP

However, if you would like a tracking number and/or international insurance for your parcel you can use the FedEx or UPS shipping cost estimators to see how much it will cost and how long it will take to get to you via either of those carriers. It is usually far more expensive than the US Postal Service and I add $15.00 on top of whatever the cost is because it is a pain to use either service. I would suggest you stick to the US Postal Service.

Shipping Calculators

It is usually far more expensive than the US Postal Service. You will need to send me an email so we can arrange the shipment. I will need your phone number and your email address to give to the carrier so they can contact you. You must agree to pay any import duties that you may incur (these vary from country to country). I will charge $10.00 dollars above the estimated cost for handling and if I find that the actual USP or FedEx charge is higher than the estimate I will contact you and let you know prior to shipping. Once your order is shipped via UPS or FedEx I will contact you with the tracking number.

Here are some facts to help you if you decide to use the UPS or FedEx shipping calculators:

We ship products in several box sizes depending on what you order and use the smallest possible box:

The weight will be estimated at a minimum of 2 Pounds (but may actually be more depending on what you order).

The parcel will be shipped from: Parker, CO, USA with Zip code: 80134

We ship to THE ADDRESS THAT IS ASSOCIATED WITH YOUR PayPal ACCOUNT. PLEASE MAKE SURE THAT ADDRESS IS CORRECT before you order.

PayPal sends an email to the seller (us) and to the buyer (you) when you order. The address contained in that email is the one we use so, again, please make sure your account information is up to date. If you have moved or have gone to college since you set up your account the address will be incorrect.

See the chart below for the current US Postal Service shipping charge rates.


Payment Notification Email MIA (Missing In Action)
On very rare occasions a payment service notification email fails to arrive in my mailbox.
If you don't receive an acknowledgement email from me within 5 days of ordering:
    1) Make sure your mailbox is not full.
    2) Email me the related transaction information so I can find and process your order.
Please accept our apology for any delay this may cause.
Shipping Schedule And Charges (Updated March 8, 2013)
I ship orders on Tuesday and Friday. Shipping and handling charges are based on the total order price. The US Postal Service usually does better than this but: please allow 3 weeks for delivery within the USA and 4 to 5 weeks for destinations outside of the USA.
Domestic (U.S.) Shipping and Handling
$0.01 to $50.00$8.00 USD
$50.01 to $100.00$11.00 USD
$100.01 to $200.00$14.00 USD
$200.01 to $300.00$20.00 USD
$300.01 and up$28.00 USD
International Shipping and Handling
$0.01 to $50.00$14.00 USD
$50.01 to $100.00$18.00 USD
$100.01 to $200.00$28.00 USD
$200.01 to $300.00$32.00 USD
$300.01 and up$45.00 USD
US Postal Service rates only.
Recently moved? At college? Please review your PayPal or Google shipping address for correctness.
Please note: if I must re-ship an order due to an incorrect address I must charge for S&H again.
International Orders: You are responsible for paying vat, customs fees and/or duties imposed on items entering your country.